Questions and Answers
Why should I choose Candy Ink over other providers?
Quite simply, we provide a first class service and our wedding chair covers are manufactured using the finest materials. The covers will undoubtedly transform the humble banqueting chairs into beautiful accessories that will bring elegance to your venue. Our products have been individually sourced and manufactured to our high standards.
All of our products have been sourced with quality in mind rather than quantity.
What does the service include?
The hire of our chair covers includes the following:
Delivery
Fitting
Ironing/Steaming
Collection & Laundry
Your prices are really low, but what about those other chair cover companies that advertise "rock-bottom" prices?
Unfortunately, rock-bottom prices often come with rock-bottom quality, service, and experience. Many of these rock-bottom chair cover companies come with chair covers that are ill-fitting and have puckered seams, uneven edges, stains, and wrinkles. Some inexperienced companies have also been known to be unreliable and have not been able to finish the setup on time.
In contrast, our reputation for providing premium quality linens and superior service is why many people use us. Feel free to call and make an appointment to see the quality of our covers and linens and our wide selection of sash colors.
Are we required to pay a deposit for any items that may be damaged during the course of the event?
No. We understand that normal wear and tear is inevitable and we will not charge for laundering but if there are any items missing or ripped etc, we will issue an invoice after you're event for each item and you will be required to pay this in 28 days.
What happens if guest numbers change at the last minute?
We will always remain flexible on this issue, we recognise that numbers can change at the last minute.
What method of payments do you accept?
We will send you a Paypal payment request via email where you can pay by debit and credit cards or Paypal (you do not require a Paypal acount).
We also accept cheque, cash and bank transfer. We will send you an invoice with all details.
Is VAT included in the pricing?
Yes
How do we book a date?
All we require is a £50 deposit to secure you're date. You can either email, phone or fill out the booking form on the contact us page.
If you prefer to email or phone us please have the following ready;
• Date of Venue
• Name and address of venue
• Style you require (Linen or Lycra)
• Quantity of covers required
• Colour of sash
• Satin or Organza required
Do we need to send our £50 deposit with our booking form?
No you don't but to make sure you're date is secured earlier you can post us a cheque along with you're booking form to the address on the contact page.
Alternatively just send us the booking form or an email and we will send you a payment request. Once we have received the deposit you will receive confirmation of the booking.
Will we receive a receipt for our deposit?
Separate receipts will not be issued unless you request one from us. Your final invoice will detail what deposits have been paid.
When will we be required to pay the final invoice?
You will receive the final invoice 28 days prior to the special day, the remaining balance should be paid at that point.
Will your chair covers fit the venue banqueting chairs?
The covers should fit perfectly and look chic. Our chair covers come in a variety of sizes and in our experience we are always able to ensure a perfect fit.
If we have not dressed chairs at your venue before, we will personally visit the venue to ensure it fits. There is no additional charge for this service.
When will the chairs be dressed on my special day?
We will confirm with you and your wedding venue when the chair covers can be fitted. Ultimately, the chair covers and sashes will be fitted and dressed at least 2 hours prior to the start time of your event.
Do we need to do anything with the chair covers and sashes after the event?
No, we will liaise with your venue and ensure that they are collected in a timely fashion.
Tell me again, why should choose us over your competitors?
We guarantee that the service provided will be beyond comparison. We set ourselves incredibly high standards of service and customer care. Our prices are very competitive and the quality of our chair covers, sashes and broaches are exceptional. The decision is ultimately yours, however, we feel that the combination of our quality products, competitive prices, reliability, and first class customer service set us apart from our competitors. It is quite possible that you may find a cheaper quote elsewhere. Why compromise, we will exceed all of your expectations.
If you have any other questions please do not hesitate to contact us.
Quite simply, we provide a first class service and our wedding chair covers are manufactured using the finest materials. The covers will undoubtedly transform the humble banqueting chairs into beautiful accessories that will bring elegance to your venue. Our products have been individually sourced and manufactured to our high standards.
All of our products have been sourced with quality in mind rather than quantity.
What does the service include?
The hire of our chair covers includes the following:
Delivery
Fitting
Ironing/Steaming
Collection & Laundry
Your prices are really low, but what about those other chair cover companies that advertise "rock-bottom" prices?
Unfortunately, rock-bottom prices often come with rock-bottom quality, service, and experience. Many of these rock-bottom chair cover companies come with chair covers that are ill-fitting and have puckered seams, uneven edges, stains, and wrinkles. Some inexperienced companies have also been known to be unreliable and have not been able to finish the setup on time.
In contrast, our reputation for providing premium quality linens and superior service is why many people use us. Feel free to call and make an appointment to see the quality of our covers and linens and our wide selection of sash colors.
Are we required to pay a deposit for any items that may be damaged during the course of the event?
No. We understand that normal wear and tear is inevitable and we will not charge for laundering but if there are any items missing or ripped etc, we will issue an invoice after you're event for each item and you will be required to pay this in 28 days.
What happens if guest numbers change at the last minute?
We will always remain flexible on this issue, we recognise that numbers can change at the last minute.
What method of payments do you accept?
We will send you a Paypal payment request via email where you can pay by debit and credit cards or Paypal (you do not require a Paypal acount).
We also accept cheque, cash and bank transfer. We will send you an invoice with all details.
Is VAT included in the pricing?
Yes
How do we book a date?
All we require is a £50 deposit to secure you're date. You can either email, phone or fill out the booking form on the contact us page.
If you prefer to email or phone us please have the following ready;
• Date of Venue
• Name and address of venue
• Style you require (Linen or Lycra)
• Quantity of covers required
• Colour of sash
• Satin or Organza required
Do we need to send our £50 deposit with our booking form?
No you don't but to make sure you're date is secured earlier you can post us a cheque along with you're booking form to the address on the contact page.
Alternatively just send us the booking form or an email and we will send you a payment request. Once we have received the deposit you will receive confirmation of the booking.
Will we receive a receipt for our deposit?
Separate receipts will not be issued unless you request one from us. Your final invoice will detail what deposits have been paid.
When will we be required to pay the final invoice?
You will receive the final invoice 28 days prior to the special day, the remaining balance should be paid at that point.
Will your chair covers fit the venue banqueting chairs?
The covers should fit perfectly and look chic. Our chair covers come in a variety of sizes and in our experience we are always able to ensure a perfect fit.
If we have not dressed chairs at your venue before, we will personally visit the venue to ensure it fits. There is no additional charge for this service.
When will the chairs be dressed on my special day?
We will confirm with you and your wedding venue when the chair covers can be fitted. Ultimately, the chair covers and sashes will be fitted and dressed at least 2 hours prior to the start time of your event.
Do we need to do anything with the chair covers and sashes after the event?
No, we will liaise with your venue and ensure that they are collected in a timely fashion.
Tell me again, why should choose us over your competitors?
We guarantee that the service provided will be beyond comparison. We set ourselves incredibly high standards of service and customer care. Our prices are very competitive and the quality of our chair covers, sashes and broaches are exceptional. The decision is ultimately yours, however, we feel that the combination of our quality products, competitive prices, reliability, and first class customer service set us apart from our competitors. It is quite possible that you may find a cheaper quote elsewhere. Why compromise, we will exceed all of your expectations.
If you have any other questions please do not hesitate to contact us.
